Summer School 2012: Award Management Course
Das Internationale Jugendprogramm in Deutschland e.V.
Textnummer: 715700
Erstellt am 2011/04/27, zuletzt geändert am 2011/04/27
The main aim of the Award Management Course (AMC – extended version) is providing the basic skills required for leading an Operating Authority by using the EFQM Excellence Model 2010 as a general reference and dozens of corresponding exercises for “learning by doing”.
Das Internationale Jugendprogramm in Deutschland e.V.
Textnummer:
Erstellt am: , geändert am:
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The main aim of the Award Management Course (AMC – extended version) is providing the basic skills required for leading an Operating Authority by using the EFQM Excellence Model 2010 as a general reference and dozens of corresponding exercises for “learning by doing”.
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Overview
Date: 25.07.2012 (Wednesday) – 29.07.2012 (Sunday)*)
Aims
Providing the basic skills required for leading an Operating Authority by using the EFQM Excellence Model 2010 as a general reference and dozens of corresponding exercises for “learning by doing”.
Preliminary self-test of the projected international Award Management Course by carefully documenting and reviewing each session and the seminar as a whole.
Definition of EFQM implementation pilot projects – based on this reviewing process and involving all elements of the franchise system (optional addition on Sunday or Monday).
Programme
Schedule
Introduction (Wednesday)
Exercises (Thursday – Saturday)
General Review (Sunday)
Exercises
Introduction
Execution
Review
Literature (available through the German Award’s EFQM website: www.jugendprogramm.de/efqm)
EFQM: EFQM Excellence Model 2010 (ISBN: 978-90-5236-501-5)
DofE: Quest for Quality Toolkit (2005)
IAA: Quality Assurance Framework (2009)
IAA: 21 Journeys (2010)
Das Internationale Jugendprogramm: AMC Handouts (2011)
Programme
Wednesday, 25.07.2012 (Introduction)
Arrival and Registration
13.00 – 14.00: Lunch
14.30 – 15.00: Introduction
15.00 – 18.00: EFQM Excellence Model: Overview
18.30 – 19.30: Dinner
20.00 – 21.30: EFQM Excellence Model: Overview (continued)
Thursday 26.07.2012 (Exercises: Framework)
07.30 – 08.15: Breakfast
08.30 – 12.30: Criteria: 1 – Leadership
12.45 – 13.45: Lunch
14.00 – 16.00: Criteria: 2 – Strategy
16.00 – 18.00: Criteria: 3 – People
18.30 – 19.30: Dinner
20.00 – 21.30: Criteria: 4 – Partnerships & Resources
Friday 27.07.2012 (Exercises: Framework)
07.30 – 08.15: Breakfast
08.30 – 12.30 Criteria: 5 – Processes, Products an Services
12.45 – 13.45: Lunch
14.00 – 16.00: Criteria: 6 – Participants Results
16.00 – 18.00: Criteria: 7 – People Results
18.30 – 19.30: Dinner
20.00 – 21.30: Criteria: 8 – Society Results
Saturday 28.07.2012 (Exercises: Framework / RADAR)
07.30 – 08.15: Breakfast
08.30 – 12.30: Criteria: 9 – Results
12.45 – 13.45: Lunch
14.00 – 18.00: RADAR logic
18.30 – 19.30: Final Dinner
20.00 – 21.30: Criteria: People
Sunday 29.07.2012 (Review / optional Heidelberg visit)
07.30 – 08.15: Breakfast
08.30 – 12.30: Review
12.45 – 13.45: Lunch
Departure
Visit to Heidelberg**)
*) Participants may arrive on Tuesday and/or depart on Monday
**) Optional Addition
